This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking from www.brandbotanist.co.uk (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit <http://www.allaboutcookies.org>.

• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a booking through the Site, we collect certain information from you, including your name, email address and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the information you provide on the booking calendar to fulfil any bookings placed through the Site. Additionally, we use this booking information to communicate with you about your booking or appointment and, subsequently to invoice you. We may also use it to keep in touch for marketing purposes. If you want to opt out of these infrequent marketing messages, please email me.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our visitors browse and interact with the Site, and to assess the success of any marketing campaigns).

Sharing your personal information

We only share your Personal Information with Google Analytics to help us understand how our visitors use the Site. Read more about how Google uses your Personal Information or opt-out of Google Analytics.

We also reserve the right to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

If you’re a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at carina@brandbotanist.co.uk.

Data retention

When you make a booking through the Site, we will maintain your booking information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at carina@brandbotanist.co.uk.